Shipping & Returns
Shipping Policy
Thank you for shopping with HealthWise Coffee! We aim to provide fast and reliable shipping to all our customers across the United States.
Shipping Rates
- Free shipping on all orders of two or more items.
- For orders with only one item, a flat shipping rate of $5.99 may apply (if applicable).
Processing Time
All orders are processed and shipped within 2 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Locations
We proudly ship to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not offer international shipping.
Delivery Estimates
Once shipped, orders typically arrive within 3–7 business days, depending on your location.
Order Tracking
You will receive an email with tracking information as soon as your order is on its way. If you have any questions about your shipment, please contact us at sales@healthwisegc.com.
Returns & Exchanges
Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer free returns within 30 days of receiving your order.
How to Initiate a Return
To start a return, please contact us at sales@healthwisegc.com with your order number and reason for return. We will provide you with a prepaid return shipping label.
Return Conditions
- Items must be returned in their original packaging and condition.
- Returns must be initiated within 30 days of delivery.
Refunds
Once we receive your return, we will inspect the item and process your refund within 5–7 business days. Refunds will be issued to your original form of payment.
Contact Us
If you have any questions about shipping or returns, feel free to contact us:
Email: sales@healthwisegc.com
Mail: HealthWise Coffee, 4 E Hillview Dr., Lake Barrington, IL, 60010
